HALIFAX — Nova Scotia's electric utility says data stolen from its customers includes credit histories, social insurance ...

The deputy secretary-general of the Financial Stability Board (FSB), Martin Moloney, has attempted to alleviate concerns that ...

Mutual Trust Bank PLC (MTB) has unveiled an AI-driven, voice-based Contact Centre Agent..This solution is poised to transform ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Telstra is setting up an artificial intelligence hub in Silicon Valley as part of a $700m investment to better tackle ...

Mutual Trust Bank PLC (MTB) recently launched the country’s first AI-driven voice-based Contact Centre Agent.  This ...

Contact centers have the potential to drive growth and strengthen customer loyalty. As customer expectations are continuously ...

Financial scams and fraud come in many different forms. Sometimes they arrive in the form of a text message, email or phone ...

Reserve Bank of India (RBI) has issued the Digital Lending Directions, 2025, consolidating and updating guidelines to address growing concerns in the digital lending sector. These directions aim to ...

Renowned for delivering outstanding sales and service solutions across diverse ... Uniquely became Ireland’s first outsourcer ...

SIM swapping is when fraudsters take control of a consumer’s phone account and request a SIM swap through identity theft or ...

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