Online applications usually include an optional field where you can upload a cover letter. Think “optional” means you don’t have to include one? Think again.

personalized service, and real human connection at scale. Oracle is working to help utilities streamline call center operations, lower operating costs, and elevate the customer experience for ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Empowering every team member—from frontline staff to partners—to think, act and connect with purpose is the foundation of ...

Acting comptroller Rodney Hood said in a May 7 letter that banks and federal savings ... crypto-assets is a boon to regulated crypto native service providers.” Source: Katherine Kirkpatrick ...

Some mentioned they waited on hold for an hour or more, only to have the call disconnected before reaching a customer service rep. We recommend ... you agreed to (for example, open or enclosed ...

Well today I received a letter that they didn't an ... Don’t even waste your time calling their customer service line… every customer service rep is incompetent. This company is either 1.

Showcase your company news with guaranteed exposure both in print and online The Future of Bay Area Biotech: Searching For Answers The Small Business Leaders awards program honors the dedicated ...

An American Pope Emerges as a Potential Contrast to Trump on the World Stage Pope Leo XIV’s focus on refugees and his pluralistic background may offer a different view of U.S. values from ...

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