The web conferencing market is expected to witness substantial growth, increasing from a valuation of USD 22.5 billion in ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

ServiceNow CRM AI Agents orchestrates work across departments for seamless experiences across the entire customer lifecycle.

Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk. ServiceNow CRM is built for an AI-first world, providing personalized and ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your business and get the most out of your investment.

This growth just requires a product that works, a strategy that supports both segments and a willingness to let users lead.

Two years ago, when visiting research colleagues in Uppsala, Sweden, we were asked a deceptively simple question: “What does ...

Pet Valu Holdings Ltd. ("Pet Valu" or the "Company") , the leading Canadian specialty retailer of pet food and pet-related supplies, today announced its financial results for the first quarter ended ...