Mutual Trust Bank PLC (MTB) has unveiled an AI-driven, voice-based Contact Centre Agent..This solution is poised to transform ...

Mutual Trust Bank PLC (MTB) recently launched the country’s first AI-driven voice-based Contact Centre Agent.  This ...

A murder investigation has been launched by police after the customer in his 30s was pronounced dead at the scene ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Haybe Nur Cabdiraxmaan, 47, from Mickleover in Derby, has been charged with the murder of Gurvinder Singh Johal in Derby.

The scene in St Peter’s Street, Derby, as a murder inquiry continues into the fatal stabbing of a customer in a branch of Lloyds Bank on Tuesday ... information should contact the police ...

Renowned for delivering outstanding sales and service solutions across diverse ... Uniquely became Ireland’s first outsourcer ...

HALIFAX — Nova Scotia's electric utility says data stolen from its customers includes credit histories, social insurance ...

A 47-year-old man has appeared in court via a video link from prison charged with the murder of a bank customer in Derby city centre ... Brooklyn Beckham ‘cuts contact’ with David and Victoria ...

During Converge Africa 2025 Summit, Huawei showcased its comprehensive portfolio of Artificial Intelligence Contact Center ... transform customer service from a “cost center” to an ...