Mutual Trust Bank PLC (MTB) has unveiled an AI-driven, voice-based Contact Centre Agent..This solution is poised to transform ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

HALIFAX — Nova Scotia's electric utility says data stolen from its customers includes credit histories, social insurance ...

The Jordan Armed Forces evacuated four child cancer patients and 12 family members from Gaza to Jordan for tre ...

In a bold move toward global expansion and a focus on innovation, Nordia is officially joining forces with Quantrics, its ...

Santander said that from June 30, the majority of the reduced-hours branches will be open just three days a week. These days ...

A SUPERMARKET has issued a major update as it prepares to relaunch its IT system after a cyber attack. The Co-op is set to ...

What once took hundreds of fresh graduates is now handled by lines of code, and the change is only speeding up.

Customers can also use Bank of America for financing through various cash-back credit cards, personal loans and home and auto loans. Bank of America is a full-service bank that offers several ...

The century-long history of Tanzania Commercial Bank (TCB) is characterised by transformation, and the present day is no ...

The deputy secretary-general of the Financial Stability Board (FSB), Martin Moloney, has attempted to alleviate concerns that ...

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