TORONTO, Aug. 24, 2022 /PRNewswire/ - Info-Tech Research Group, one of the world's leading IT research and advisory firms, has published a new research-backed blueprint, Define Service Desk Metrics ...
One of the best investments a service provider can make is in a service desk, a move which not only can help keep clients happy but one that can lead to future follow-on business and even new service ...
Global IT research and advisory firm Info-Tech Research Group has unveiled a comprehensive blueprint aimed at standardizing IT service desks. This new resource equips IT leaders with actionable ...
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