Zoom bets on free AI to drive enterprise adoption, despite evidence the highest return on investment comes from back-office automation.

Since Zoom first became a cornerstone of hybrid workflows with the onset of the pandemic, generative AI rose to fame. As a result, Zoom has been finding ways to incorporate the technology into its ...

Amazon is adopting Zoom as its official meeting app, replacing its own Chime. Chime, launched in 2017, was Amazon's main meeting app and had limited external use. Amazon has also started rolling out ...