GREENSBORO, N.C. (WFMY) – So imagine it’s lunch time and you’re craving McDonald’s. You walk into the restaurant and you’re led to a touch-screen kiosk by an associate to make your order. Within the ...

I’ve never been known by my family or friends—or people within the systems integration world—as a guy who’s on the cutting edge of technology, but you’d think I wouldn’t have any issues placing an ...

Overcrowded message boards. Outdated directories. English-only menus. Walk into almost any courthouse or government office across the country, and you're likely to encounter all of those headaches and ...

Instead, touchscreen kiosks have added extra work for kitchen staff and pushed customers to order more food than they do at the cash register. The kiosks show the unintended consequences of technology ...

Some Waco businesses, from restaurants to doctors’ offices, are finding a new way to interact with customers through touch-screen kiosks. Though there may be money-saving potential in having kiosks ...

McDonald's is continuing its expansion of the Just For You touchscreen menu kiosks program in the Boston area. McDonald’s has installed 11 Just for You touchscreen ...

Passersby can use a digital touchscreen interface at IKE Smart City kiosks such as this, which stands outside Hippodrome Theater at Eutaw Street Sat., Oct. 24, 2020. The Baltimore Sun’s Ravens report ...

New York (CNN) — Self-service kiosks at McDonald’s and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. In ...