A holistic, well-considered performance management process is key to fostering a motivated, high-performing team. A thoughtfully designed process supports employees’ growth, provides them (and their ...

MassDOT will begin extension talks with current service plaza operators immediately to minimize disruptions from the delay ...

According to a recent study by KPMG, approximately 93% of all U.S. multinational organizations are undergoing some level of transformation in their business models—ranging from adjusting business ...

Many organizations are investing in AI to improve efficiency and decision-making, yet they struggle to see meaningful impact. The problem? Their underlying business processes weren’t designed for AI.

There have long been a few fundamental challenges associated with business process management, at least for as long as the two of us have been involved with the field (forty years or so, for better or ...

Section 1. Policy. American citizens deserve an excellent and efficient Federal workforce that attracts the highest caliber of civil servants committed to achieving the freedom, prosperity, and ...

AI-driven automation can power every step of the PO process, from order initiation and vendor communication to approvals and ...

A few years ago, I had the opportunity to work on hiring reform from inside the government. The goal was simple: hire candidates based on their skills and make the process easier for human resources ...