Mike Ricciuti joined CNET in 1996. He is now CNET News' Boston-based executive editor and east coast bureau chief, serving as department editor for business technology and software covered by CNET ...

Copado surveyed more than 275 Salesforce professionals, who shared details of their teams’ strengths and weaknesses on testing. Written by eWEEK content and product recommendations are editorially ...

Agentforce Testing Center enables teams to test Agentforce using synthetically generated data, ensuring accurate responses and actions — with complete monitoring of usage and feedback New Data Cloud ...

The AI agents of the Salesforce CRM should act autonomously, for example to place orders. The Agentforce Testing Center provides a sandbox for tests. Since the end of October, AI agents can be used ...

When you think about QA in Salesforce, you might imagine complex testing, endless spreadsheets, or automation scripts. But ...

SAN FRANCISCO - Salesforce (NYSE: CRM), a leader in AI-powered customer relationship management, has introduced a suite of new tools aimed at enhancing the testing and deployment of AI agents using ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The next phase of agentic AI may just be evaluation and monitoring, as ...

Salesforce is a robust CRM platform that empowers organizations to manage client connections while optimizing procedures. Its versatility makes it a popular option, but extensive testing is required ...

Salesforce.com said on Monday it is launching a new service to allow its subscribers to test their applications before launching them. The new service, called Salesforce Sandbox, gives customers an ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...