Royal Mail says its service is improving and that it is on track to hit the regulator Ofcom's reduced targets ...

Royal Mail has not met its delivery targets for first-class letters in almost a decade amid an escalating crisis at the postal service.

Ofcom has opened an investigation into Royal Mail’s failure to meet its delivery targets for the last year, it has said. Under the watchdog’s targets, 90% of first-class mail should be delivered the ...

The worst areas for Royal Mail first class post delays have been revealed. Royal Mail has a target to deliver 90% of first class post the next working day, but it is failing to meet this in all 124 ...

This Scottish town is the most unlikely to receive their first class post the next working day.