But the road will be tough. Microsoft has announced their new cloud offering in CRM, called Dynamics CRM. New competition for Salesforce.com is a good thing, and Dynamics presents a consistent ...

While Microsoft's Azure is a good Platform-as-a-Service, the software giant's Dynamics CRM and SharePoint "are not fundamentally built for the cloud" like the Salesforce Sales, Marketing and ...

Microsoft’s agents will work with Dynamics 365 Sales and some third-party CRMs like Salesforce, while Agentforce 2dx is deeply embedded within the Salesforce platform. Furthermore, both ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 ...

has pledged to stay with Microsoft Dynamics CRM for the foreseeable future, as it believes the product has caught up with rival Salesforce.com's CRM suite. Speaking to Computing at Microsoft ...

They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to ...

According to Geekwire's Dan Richman, Guthrie played up the HP deal as one of the biggest public wins for Microsoft's Dynamics CRM software, as it nabbed away one of Salesforce's largest customers.

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...