Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...
Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...
Electronic MOCs have given all affected personnel easier and more effective access to the information required to be reviewed prior to operating the process, says Mike Whitten, a speaker at next month ...