Accidental 911 calls happen more often than you may think. In 1987, only 50 percent of the U.S. population had access to 911, the universal emergency assistance line that had been championed by ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all. In some cities, ...

The New Haven Police Department had the sweetest response to a child who sent an apology letter for calling 911.

HOUSTON COUNTY, Ga. — Houston County 911 is using a language line to bridge the gap between dispatchers and non-English speakers, ensuring everyone gets help quickly in emergencies. Over the last 5 ...