As the economy slowly begins to recover, the world looks different from before. Investors, businesses and job seekers are sorting through who's rebuilding, who's crumbling and who stood fast against ...

If you've always dreamed of working for Disney, now's your chance! If you're lucky enough to live in Texas, Georgia, Nevada, Florida or North Carolina, Disney Store is hiring Guest Service ...

Sick of dealing with customer support robots? In this episode of ‘You Got This,’ WSJ's Joanna Stern provides tips on how to reach a live operator. Photo/video: Drew Evans/The Wall Street Journal. Life ...

On the surface, the division of labor between sales and customer service seems clear cut. Sales reps reach out to prospects to earn new and repeat business. Customer service reps help existing ...