COLUMBIA - The city of Columbia has scheduled its utility customer service's updated online billing portal to go live on Jan. 28. The site, My Utility Bill, will promote energy efficiency, the ...

The new customer service portal, Ask ARDOT, will allow citizens to communicate questions and comments about the state’s highways and interstate with employees.

The interactive Customer Service Portal offers personalization features for each user, so that they receive only the information appropriate to their requirements and profile.

The City of Richland has announced the upcoming launch of MyAccount, a new utility customer service portal set to debut in October 2025.

Cotiviti has won a Stevie Award for Best Use of Technology in Customer Service for its comprehensive MyCotiviti customer service portal.

US colocation provider vXchnge has launched a portal that lets customers manage the services they use within the company’s data centers. The service has been tested with existing customers, and is now ...

Officials say the new modernized website is user-friendly and has improved navigation and connects to the agency's new customer service portal. You can visit the new website here.

Companies who use Twitter as a customer service portal typically see a 19% lift in the satisfaction of their customers.

INDIANAPOLIS (WISH) — A cyberattack on American Water has caused the utility to shut down its customer service portal. The attack affects 1.4 million Indiana American Water customers as well as ...