Consumer rights compose a legal framework upon which companies are held accountable for their actions–thereby they function as a safety net that promotes consumer confidence. Such rights encompass the ...

At some point or another, you’ve likely received a defective product you’ve purchased from a retailer. Or, perhaps a service you paid for doesn’t meet agreed upon expectations. Whatever the case, ...

Consumer rights are a cornerstone of American freedom, a building block of the American economy, and a foundation of American success. During this National Consumer Protection Week, we renew our ...

If you're stuck in the Southwest debacle no matter what you're rights are, you're still going to be frustrated as it doesn't help you get to your destination faster. One thing you need to realize is ...

Your consumer rights depend on the reason for the cancellation, policy professional Kat George writes, and whether the circumstances were beyond the organiser’s control ...

Investigators found the company had breached withdrawal rights rules by failing to provide customers with the legally required means to cancel orders.

The Council has today adopted its negotiating mandate on a package of measures to adapt the alternative dispute resolution (ADR) framework to the challenges of the digital world. Many consumers facing ...