Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience ...

The key objective for every CRM system is to view a holistic profile of each customer -- one that provides information to manifest positive customer relationships. Specifically, with the ability to ...

Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.

A CX dashboard is a vital ingredient of any CX program. Adopting a CX dashboard can vastly improve engagement of staff and executive sponsorship. Identify your audience. Knowing what customer ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

The Scottish novelist and folklorist, Andrew Lang, died a century ago and couldn’t have known a thing about today’s vast array of analytics tools and metrics. Nonetheless, he presciently described how ...

If you talk to founders, marketers, or operators long enough, you’ll hear the same complaint: “We get feedback everywhere, but none of it tells a clear story.” Reviews live on Google. Surveys sit in ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Free and cheap personal and small business cloud storage services are everywhere. But, which one is best for you? Let's look at the top cloud storage options. Read now NetSuite on Wednesday is rolling ...