AM None The website is "up and running as normal," according to posts from the Best Buy Support X account. In delayed ...

Best Buy plans on launching an AI-powered customer support service, a week after conducting mass layoffs of Geek Squad employees. Best Buy is developing the project using Google's Gemini AI models, ...

Joining the generative AI wave, Best Buy has partnered with Google Cloud to introduce a generative artificial intelligence-powered virtual assistant late this summer, the retailer announced Tuesday.

Addressing "lower business demand," Best Buy has made a significant cut to its workforce and laid off a number of employees, including Geek Squad field agents, current and former workers told The Star ...