Just a decade ago, telephone answering machines were the butt of jokes, the object of scorn. Widely available since the late 1970s, they were just a blip on the consumer scene in the early ’80s. As ...

Not answering the phone used to be simple. If you weren’t home or didn’t respond to a ringing phone, the caller eventually gave up and had to try again later. Today it’s socially unacceptable not to ...

A device that allows phone callers to record their messages if the phone is not picked up. AT&T, then a monopoly on all phone service in the U.S., debuted the first answering machine in the early ...

This morning I mentioned my telephone answering machine in passing and a colleague reacted as though I had just confessed to still having an 8-track in my car. “You must be the last person on the ...

Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...

Note to readers: Much of what follows was drawn from a column first published in 2015: The case can be made that John Lewis’ 33-year career in Congress has its roots in an ill-conceived attempt at ...

IN the great tradition of The Who's Keith Moon, Manchester band The Answering Machine also have a drummer who's errant, attention-seeking and whose ego could fill out the M.E.N. Arena twice over. He's ...

Telephone answering machines were almost a fad. They were hindered for years by not being allowed to connect to the phone lines. Then a mix of cell phones and the phone company offering voicemail made ...