During National Public Safety Telecommunicators Week, CBS 8 got a rare, behind-the-scenes look inside the San Diego County ...

This week marks National Public Safety Telecommunicators Week, a time to recognize the voices behind 911 calls. In East Texas ...

THUNDER BAY — City police have implemented a new AI-based training module for 911 operators. The Thunder Bay Police Service ...

This week recognizes the people behind the calm, steady response when reporting an emergency. Their vital contributions are the focus of National Public Safety Telecommunicators Week that runs through ...

Portland's 911 dispatch center is finally catching its breath. After years of anxiety-inducing hold times and public ...

Baltimore's 911 diversion program is receiving more than $1 million to embed clinicians at call centers and train officers in ...

This week is National Public Safety Telecommunicators Week, and it honors and recognizes the people who answer your calls and ...

Coming on the heels of unanswered 911 calls, the improvements are part of a $39.2 million contract that the City Council ...